Professional Identity
Who I Am
I am a Technology Leader, Technical Co-Founder, and CTO-grade execution partner with over 20 years of experience spanning software engineering, SaaS platforms, AI/ML systems, cloud architecture, and large-scale enterprise digital transformation.
My career blends deep hands-on engineering (Python, Django, PHP, Drupal), enterprise delivery leadership, Agile & SAFe program governance, and founder-level ownership of technology strategy and outcomes.
I treat technology as a long-term business asset — designed to survive scale, compliance, cost pressure, organizational change, and time.
Career Timeline & Evolution
1996–2002 | Academic Foundation
Completed B.Sc. in Computer Science followed by MCA from Amravati University, building strong theoretical and practical foundations in programming, systems, and software engineering.
2002–2005 | Founder – ICEM (Entrepreneurship & Education)
Founded and led the Institute of Computer Education & Management (ICEM). Owned curriculum design, faculty development, operations, sustainability, and government-aligned digital literacy programs (MSCIT).
This phase built lifelong strengths in mentoring, ownership, execution discipline, and people leadership.
2005–2010 | Software Engineer → Team Lead
Delivered CRM, CMS, and enterprise web platforms using PHP, Drupal, open-source stacks, databases, and REST/SOAP integrations. Gained deep production-level engineering experience.
2010–2017 | Technical Lead / SME – Capgemini & CGI
Served as Drupal SME and Technical Lead delivering large-scale, security-sensitive platforms for Eurostar, Royal Mail, and enterprise insurance clients.
2017–Present | Program Leadership, AI & Cloud Platforms
Led enterprise cloud migrations, CRM transformations, AI/ML platforms, security systems, and SAFe programs. Managed Agile Release Trains (40+ members) with 90–95%+ delivery success.
Flagship Programs & Projects (Complete Portfolio)
Starr Insurance – Enterprise Legal Management Migration
15-month enterprise migration from Legal Tracker to Mitratech TeamConnect. Owned end-to-end program delivery including roadmap, ETL, system configuration, integrations, testing, training, and go-live.
- Zero data loss, minimal downtime
- Improved legal compliance & invoice automation
- 20-member cross-functional team leadership
TalkTalk UK – Salesforce & MuleSoft Digital Transformation
Agile Project Manager / Senior Scrum Master for Salesforce CRM modernization under SAFe. Managed Salesforce, MuleSoft APIs, Wholesale FTTP provisioning, and L3 support transition.
- Agile Release Train with 40+ members
- Time & Material billing governance
- Copado-enabled CI/CD improvements
GALAXI – Global Alerts, Log Analytics & Intelligence
Designed and built an enterprise-grade Django-based security incident response platform for GSOC operations.
- Django, PostgreSQL, REST APIs
- SIEM integrations, ML-based anomaly detection
- Dockerized deployment with CI/CD
Cigna Manipal Insurance – Digital Insurance Platform
Technical Project Manager and Drupal SME for customer-facing insurance portals covering policy purchase, lead management, document services, quotation engines, and Salesforce CRM integration.
MS Dynamics CRM 2016 → Dynamics 365 Migration
Led on-premise CRM migration to Dynamics 365 ensuring zero data loss, security compliance, integration compatibility, and operational readiness.
Eurostar – Travel Booking Platform (UK/EU)
Senior Drupal Consultant delivering large-scale travel booking, hotel, insurance, and third-party service integrations for millions of users.
Royal Mail Group – Enterprise Digital Services
Drupal SME for nationwide UK services including parcel tracking, government services, payments, and SSO using OpenSSO LDAP.
Iksula – E-Commerce Platforms (KaratCraft, eDabba)
Project / Technical Lead for Drupal Commerce platforms featuring dynamic pricing engines, loyalty systems, and multiple third-party API integrations.
WebAccess – LMS & Workforce Platforms
Senior Software Engineer / Team Lead delivering Learning Management Systems and workforce automation platforms.
VNV Solutions – Global CMS & CRM Platforms
Built CMS and CRM solutions for international clients including Paralympic Canada, healthcare, and retail organizations.
T3 Softwares – Early Career Engineering
Delivered CRM/CMS solutions end-to-end including development, deployment, and customer support, building strong SDLC fundamentals.
My Playbook – How I Build & Scale Technology
Technology Strategy
- Architecture aligned to business outcomes
- Scalability, security, and cost efficiency by design
- Pragmatic technology choices
Execution & Delivery
- MVP-first, architecture-aware execution
- Agile, SAFe, or Hybrid based on context
- Strong CI/CD and release governance
Teams & Culture
- Clear ownership and accountability
- High engineering standards
- Mentorship-driven leadership
Technical Skills
Languages & Frameworks: Python, Django, PHP, Drupal, AngularJS, JavaScript, HTML, CSS, jQuery, C, C++, .Net, REST, SOAP, AJAX
Databases: MS SQL Server, PostgreSQL, MySQL, Oracle
Cloud & DevOps: AWS, Azure, GCP, Docker, CI/CD Pipelines
Web & App Servers: Apache, IIS, Nginx, LAMP/WAMP
Project & Agile Tools: JIRA, Confluence, MS Project, ADO, Rally, Trello, Miro, Mural
Version Control: GIT, GitHub, SVN
CMS / CRM: Drupal, AEM, MS D365, Salesforce, SharePoint, VtigerCRM
Utilities: Eclipse, PyCharm, Jupyter, Visual Studio, Visio, Anaconda
AI/ML: TensorFlow, PyTorch, Scikit-learn, Pandas, OpenCV, NLTK, ChatGPT, Copilot, PMI Infinity,
Leadership Skills
Strategy & Value: AI-native technology vision, business–product–technology alignment, value & ROI realization, consulting-led solution strategy, enterprise & startup advisory
Delivery, Agility & Coaching: Program & portfolio management, Agile/SAFe & hybrid delivery, coaching & facilitation, risk & escalation management, distributed delivery leadership
Architecture & Engineering: SaaS & cloud-native architecture, AI/ML & GenAI platforms, API & integration ecosystems, secure & scalable system design, hands-on engineering leadership
Product, Innovation & Growth: Product strategy & roadmaps, AI-driven innovation, MVP-to-scale execution, data-led growth & monetization, platform & subscription models
Leadership, Culture & Trust: Global team leadership, CXO/client/partner engagement, quality & compliance governance, mentoring & culture building, Responsible AI & ethical engineering
Certifications & Education
- PMP – Project Management Institute
- Certified SAFe Scrum Master
- Certified Scrum Master (CSM)
- ITIL v4 Foundation
- Generative AI for Managers – PMI
- MCA – Amravati University
- B.Sc. Computer Science – Amravati University
Professional Commitment
I commit as a long-term IT Professional to ethically and accountably steward the organization’s technology vision, architecture, and delivery in alignment with PMI’s principles of responsibility, respect, fairness, and honesty and Agile / SAFe leadership values.
I lead technology with a product- and value-driven mindset, enabling Lean, Agile, and SAFe execution that emphasizes flow, transparency, continuous improvement, and predictable delivery at scale. I foster empowered, cross-functional teams; establish clear governance and decision frameworks; and ensure alignment between strategy, execution, and measurable business outcomes.
I remain hands-on where it matters—guiding architecture, coaching leaders and teams, and governing delivery—while embedding security-by-design, data privacy, regulatory compliance, and responsible innovation. My commitment is to build resilient, scalable, and sustainable platforms that minimize technical and operational debt, support organizational agility, and compound long-term enterprise value with integrity and trust.